Support & Service

Customer Support & Service

Our Support & Service Team is here to help. Whether you're a researcher, producer, or sustainability partner, we’re ready to assist with any questions or issues that come up. 

Please contact a C-Lock representative directly below to get started.

What Sets Our Team Apart

Scientific & Operational Expertise

Our support specialists understand both the technical and practical side of C-Lock systems. We’re familiar with the real-world conditions our customers work in, and we can help you navigate challenges that come with research and animal production environments.

Global Technical Coverage

C-Lock now has dedicated technical service staff stationed internationally, including Europe and Australia. This expanded coverage allows for faster response times, improved service scheduling, and stronger support across time zones and regions.

Tailored Onboarding & Training

C-Lock provides onboarding and training designed around your team’s needs. This includes remote support, personalized training sessions, and guidance to help you get the most out of your investment.

Trusted Worldwide

C-Lock technologies are deployed in over 50 countries, supported by a team that understands regional challenges, research timelines, and production goals. Wherever your work takes place, you can rely on experienced support to help keep your projects moving forward.

Ready When You Need Us

C-Lock’s Customer Support & Service Team is here to keep your systems performing at their best. With global coverage, deep technical expertise, and training tailored to your team, we help ensure you stay confident in your data.